Enjoy more of the finer things you love with Visa Platinum rewards and privileges.
Be welcomed. Your Visa Platinum card is accepted at tens of millions of merchants worldwide.
Global customer assistance
If you have lost your Visa card, we can help block your account, send a replacement card and provide emergency cash.
Global ATM network
Get cash when you need it. Your Visa Platinum card is accepted at over 1.9 million ATM locations worldwide.
Discover hundreds of deals, discounts and privileges.
Banks which issue Visa Platinum cards may offer additional benefits and privileges with applicable terms and conditions. Visa makes no warranties and guarantees on the terms of service, coverage and applicability of benefits provided by card issuers.
Visa Platinum Concierge
Visa Platinum Concierge is a 24/7 service. From travel research and reservations, to booking tickets to a show, to buying gifts for loved ones, your concierge is here to help.
Visa Platinum Concierge hotline numbers for Hong Kong by language are:
English - 800 901 869
Cantonese - 800 900 781
Japanese - 800 901 872
Korean - 800 901 873
Malay - 800 901 874
Mandarin - 800 901 870
Thai - 800 901 875
Click here to view a full list of all Concierge hotline numbers in PDF format.