Global acceptance
Be welcomed. Your Visa Platinum card is accepted at tens of millions of merchants worldwide.
Visa Platinum
Enjoy more of the finer things you love with Visa Platinum rewards and privileges.
Benefits
Global customer assistance
If you have lost your Visa card, we can help block your account, send a replacement card and provide emergency cash.
Global ATM network
Get cash when you need it. Your Visa Platinum card is accepted at over 1.9 million ATM locations worldwide.
Offers
Discover hundreds of deals, discounts and privileges.
Banks which issue Visa Platinum cards may offer additional benefits and privileges with applicable terms and conditions. Visa makes no warranties and guarantees on the terms of service, coverage and applicability of benefits provided by card issuers.
Visa Platinum Concierge
Visa Platinum Concierge is a 24/7 service. From travel research and reservations, to booking tickets to a show, to buying gifts for loved ones, your concierge is here to help.
Visa Platinum Concierge hotline numbers for Hong Kong by language are:
- English - 800 901 869
- Cantonese - 800 900 781
- Japanese - 800 901 872
- Korean - 800 901 873
- Malay - 800 901 874
- Mandarin - 800 901 870
- Thai - 800 901 875
Click here to view a full list of all Concierge hotline numbers in PDF format.
Cardholders may also access the Online Concierge service.
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First time users, click register here